Privacy Policy for www.thinkingwelsh.com
Effective date: 22 May 2025
At Thinking Welsh, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or book a guided tour.
By using our website or services, you agree to the terms of this policy.
1. Who We Are
Thinking Welsh is owned and operated by David Davies, a qualified Blue Badge Tourist Guide offering guided tours in Wales.
Website: www.thinkingwelsh.com
Contact email: info@thinkingwelsh.com
2. What Information We Collect
We may collect the following personal data when you use our website or contact us:
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Full name
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Email address
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Telephone number
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Nationality or preferred language
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Tour preferences and interests
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Any other information you provide voluntarily (e.g., accessibility needs or dietary preferences for longer tours)
We also collect basic usage data via cookies (see our Cookie Policy).
3. How We Use Your Information
We use your information to:
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Respond to enquiries and process bookings
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Communicate important tour updates or confirmations
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Provide tailored tour experiences based on your preferences
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Improve our website and customer experience
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Comply with legal obligations (e.g. tax or insurance requirements)
4. Legal Basis for Processing
Under GDPR, we rely on the following lawful bases to process your personal data:
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Consent – when you voluntarily submit data via a form or email
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Contract – for processing bookings and delivering tours
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Legal obligation – for compliance with regulations
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Legitimate interest – to improve and promote our services
5. Sharing Your Information
We will never sell your personal information.
We may share it only with:
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Trusted third-party service providers (e.g., email platforms or booking systems) who help us run the business and are GDPR compliant
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Authorities or insurers if required by law or for safety
6. How We Store Your Data
We take data protection seriously and store your information securely, using password-protected systems and encrypted devices. Information is retained only as long as necessary for bookings, legal requirements, or until you request deletion.
7. Your Rights
You have the right to:
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Access your personal data
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Request correction or deletion of your data
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Withdraw consent at any time
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Object to or restrict processing
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Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of your rights, contact info@thinkingwelsh.com.
8. Cookies
This website uses cookies to improve performance and track usage analytics. You can read more in our Cookie Policy and manage your preferences via your browser settings.
9. Third-Party Links
Our site may include links to external sites. We are not responsible for their content or privacy practices.
10. Updates to This Policy
We may update this policy from time to time. The most current version will always be posted on this page with the effective date clearly shown.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
David Davies
📧 info@thinkingwelsh.com
🌐 www.thinkingwelsh.com